Shipping policy

Shipping Policy

We aim to deliver every order carefully and on time. Below you'll find everything you need to know about how we ship, our delivery timescales, and what to do if something goes wrong.

Processing time

Orders are processed within 1–2 business days of payment being received. You will receive a confirmation email once your order has been dispatched.

Delivery timescales

Standard delivery: 3–5 business days.

All delivery timescales are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events outside our control.

Shipping rates

Shipping costs are calculated at checkout based on the size, weight and destination of your order.

Free shipping is available on all orders over £150.

Where we ship

We ship to addresses throughout the United Kingdom and to most international destinations worldwide. Shipping costs and timescales for international orders will be calculated at checkout.

Large & furniture items

Some items — particularly furniture and large pieces — require a specialist two-man delivery service. Delivery details and timescales for these items will be confirmed with you at the time of order. Our delivery team will be in touch to arrange a suitable date.

Tracking your order

Once your order has been dispatched, you will receive a confirmation email with tracking information where available. If you have any questions about your delivery, please contact us at hello@husandco.co.uk.

Missing or damaged deliveries

Please inspect your order upon delivery and contact us immediately if anything is missing, damaged, or incorrect. We'll do everything we can to resolve the issue promptly. Contact us at hello@husandco.co.uk.

Risk and title

Once your order has been transferred to the carrier, title and risk of loss passes to you. We recommend ensuring your delivery address is accurate and accessible before placing your order.